Privacy Policy
This policy is currently provided in English. Localized versions will follow in an app update.
The short version
Gardenix has no user accounts and stores your garden data (plants, photos, notes, reminders) on your device — we never receive a copy. On Android it is also included in your own Google Drive backup if you have Android backup switched on; see Backups. We do not sell data and we show no ads.
What the app processes
- Plant photos you submit for analysis. When you scan a plant, the photo is sent over an encrypted connection to our server, which forwards it to an AI provider (currently OpenAI) solely to produce the identification and care advice. We do not keep a copy of your photos on our servers; photos are stored on your device and, on Android, in your own backup (see Backups).
- Chat questions. Questions you ask the gardener chat are sent to the same AI provider to generate the answer. Threads are stored on your device and, on Android, in your own backup (see Backups).
- Device identifiers for fair-use limits. The app generates an anonymous random ID used to enforce fair-use limits (free scans, daily questions); it is not linked to your identity. To stop the free-scan allowance being reset by reinstalling, the app also derives a value from a device-provided identifier (Android ANDROID_ID / iOS identifier for vendor), hashes it on your device, and sends only that hash to our server. We never receive the raw identifier, and the hash is used solely to count free scans.
- Approximate location (optional). If you enable weather features, a coarse location (about 11 km precision, or a city you pick manually) is stored on your device and sent only to the open-meteo.com weather service to fetch the forecast. Disabling the feature in Settings deletes it.
- Purchases. Subscriptions and scan packs are processed by Apple/Google and RevenueCat. We receive purchase state (not payment details) to unlock features.
- Crash reports. Anonymous crash and error diagnostics may be sent to Sentry to keep the app stable. They never include your photos or texts.
Backups
- Android. Gardenix uses Android's standard Auto Backup. If backup is switched on in your Google account, your garden data and plant photos are copied to your own Google Drive and restored when you reinstall the app. That backup belongs to you: it does not count against your Drive storage, and on Android 9 and later it is end-to-end encrypted with your device PIN, pattern or password. We have no access to it — it never reaches our servers. You can switch it off or delete it at any time; see Data Deletion.
- iPhone and iPad. Gardenix does not copy your garden to any cloud service, so reinstalling the app starts from scratch. As with any app, its data may be included in your device's own iCloud or computer backup if you have that switched on — that backup is yours and we have no access to it.
Data retention & deletion
Your garden data lives on your device. Deleting the app removes it from the device; on Android, a copy may remain in your own Google Drive backup until you delete it. Server-side usage counters tied to the anonymous device ID expire automatically and contain no personal content. See Data Deletion for details and deletion requests.
Children
The app is not directed at children under 13 and does not knowingly collect their data.
Changes
We will update this page when the policy changes; material changes will be noted in the app.
Contact
ALTF4 s.r.o. — support@altf4.sk